Cookies are small text files that are downloaded onto your computer or mobile device by websites that you visit. These cookies remain stored on your device until such a time that the cookie expires or is manually deleted. This allows for the information stored within the cookie to be sent back as part of any subsequent interactions you have with the issuing website. This exchange of information allows websites to remember basic information about you, such as whether you have visited the website before or whether you are ‘logged in’. Different types of cookies are used to do different things. These include letting you navigate between different pages on a website efficiently, remembering your preferences and helping us to identify ways to improve your overall website experience. Others are used to measure the number of website visits and the most popular pages users visit, or to provide you with advertising more tailored to your interests.
a. ensuring the website operates as expected;
b. preventing misuse of the website;
c. providing live chat functions;
d. understanding how users engage with the website;
e. trialling improvements to the websites; and
f. personalising adverts displayed to users.
We do not store personal information, such as your name, telephone number or email address as part of the cookies that we set on our websites.
We may use third parties to collate IP addresses to help us understand our internet traffic and data regarding your browser type and computer and to create statistical data on the use of our website.
We may use or disclose the statistical data to improve the content on our site and to offer you products and services.
Types of cookies we use
These cookies are essential for our online services and tools to work and allow the user to browse a website, platform or application and use the options or services available, such as control traffic and data communications, identify the session, access areas with restricted access, remember the items included in an order, carry out the purchase process for an order, complete an event registration or participation form, use security components while browsing, store content to play videos or sounds or share content on social networks. These cookies only last for a single browsing session – when you leave our site, they are removed.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our website. This includes noting if visitors get any error messages from web pages. The information collected by these cookies is used to measure the activity of the websites, applications or platforms and to compile browsing profiles of the users of these websites, applications and platforms in order to make improvements based on analysing the data on how users use the service. All information these cookies collect is aggregated and is therefore anonymous and cannot be used to identify an individual visitor.
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and are used to target customers with marketing or advertisements that are relevant to you on third party websites or social media sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.
Our website uses conversion code tracking to establish whether an advertisement has driven an enquiry.
Remarketing - we use remarketing advertising to deliver targeted advertising messages to users that have previously shown an interest in our website. We apply strict rules to our remarketing campaigns so you will only be delivered targeted messages and are not bombarded with ad space.
Strictly Necessary Cookies
These cookies are needed to run our website, to keep it secure if you are signed in and to obey regulations that apply to us.
If you are a customer, they help us know who you are so that you can sign in and manage your accounts. They also help us keep your details safe and private.
Other important jobs they do are:
• Help you move around the site
• Tell us if you’ve been to it before and which pages you went to
• Tell us how the site is working, so we can find and fix any problems.
You can’t turn off these cookies.
These cookies tell us how our customers use our website, for instance which pages users go to more often, and if they get error messages received from the webpages. These cookies do not collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous.This helps us to:
• Improve the performance of our services
• Improve the products we provide.
• Collate anonymous aggregated information that is used to manage and plan enhancements to our services • Tailor the website to suit customer needs
• Measure advertising effectiveness.
We will ask for your consent to use these cookies.
List of cookies we use
Cookie Type - Description
GA4 Google Analytics - Analytics
Social Media Platforms - Marketing
Affiliates - Analytics
Google & Microsoft Ads - Conv Tracking
MentionMe - Referal Tracking (Strictly Necessary)
How you can manage cookies
You have a number of choices about how you manage cookies on your device. Internet browsers normally accept cookies by default, but all major browsers allow you to block or delete cookies.
To learn more about how to manage your cookies please consult the privacy features in your browser. Most web browsers allow some control of most cookies through the browser settings. To enable or disable cookies, follow the instructions provided by your browser (usually located within the “Help”, “Tools” or “Edit” facility).
If you have any further questions, please email us at: firstname.lastname@example.org
Last reviewed Nov 2022